Refund policy
At Ayurvedic Dukan, we strive to provide the best possible experience to our customers by offering high-quality Ayurvedic products and reliable service.
📦 Returns
Due to the nature of our products (health & personal care), we do not accept returns once the product is delivered, to ensure safety and hygiene standards.
However, in case you receive:
- A damaged product
- A defective Item
- A wrong product
You can contact us, and we will take necessary action to resolve your issue.
💰 Refunds & Replacements
We aim to handle every concern carefully and fairly. If you face any issue with your order:
👉 Please contact our support team with your order details and clear images/videos of the issue.
Once verified, we will:
- Offer a replacement, or
- Provide a refund, depending on the situation
📞 How to Contact Us
For any return, refund, or product-related concern, customers must reach out to us:
- 📧 Email: theayurvedicdukaan@gmailcom
- 📱 WhatsApp / Call: 9403892758
Our team will review your request and get back to you as soon as possible to provide a suitable resolution.
⏳ Important Notes
- Requests must be raised within 24–48 hours of delivery
- Product should be unused and in original packaging (if applicable)
- Refunds (if approved) may take a few business days to process
🤝 Our Commitment
We are committed to ensuring customer satisfaction. While we maintain strict policies for safety and quality, we will always do our best to support and resolve genuine concerns quickly and effectively.